LEARNING DISABILITY SUPPORT

Support that sees the person, not the disability.

Personalised support. Greater independence. More choice. A life built around what matters to you.

At Frapor Support Services Limited, we believe everyone should have the opportunity to live a fulfilling life, make their own choices and feel valued for who they are.

Our Learning Disability Support Service provides personalised, compassionate support designed around the individual — their abilities, preferences, communication style, relationships, interests and aspirations.

Whether support is needed at home, in the community or as part of everyday life, we're here to help people build confidence, develop independence and enjoy greater choice.

SUPPORT BUILT AROUND YOU

Because everyone has their own way of doing things.

No two people are the same.

That's why our approach begins with understanding the person — not simply their support needs.

We take time to understand:

What matters to you
How you communicate
What you enjoy
What you're good at
What you would like to achieve
Where you would like more independence
What support makes you feel comfortable and confident
The people and relationships that are important to you

Your support should reflect who you are — not define you.

WHAT CAN OUR SUPPORT INCLUDE?

🏡 Support at Home

Practical and emotional support to help you feel comfortable, confident and more independent in your own home.

🌱 Developing Life Skills

Encouragement and guidance with everyday skills such as cooking, shopping, household routines, budgeting and planning.

🌍 Community Participation

Support to access local facilities, activities and places that are important to you.

💙 Building Confidence

Patient, encouraging support that helps you develop confidence and take positive steps towards greater independence.

🗣️ Communication Support

Taking time to understand how you communicate and helping you express your choices, preferences and needs.

🤝 Social Connections

Support to develop friendships, maintain relationships and participate in social activities.

🎯 Goals & Aspirations

Working alongside you to identify personal goals and take realistic steps towards achieving them.

⭐ Promoting Independence

Supporting you to do as much as possible for yourself, while providing assistance when you need it.

MORE THAN SUPPORT

It's about helping you live the life you choose.

Supporting someone with a learning disability isn't simply about helping with everyday tasks.
It's about creating opportunities.
Opportunities to learn.
Opportunities to try something new.
Opportunities to make decisions.
Opportunities to build relationships.
Opportunities to discover what you're capable of.
We provide encouragement without taking over — helping individuals develop skills and confidence while respecting their right to make their own choices.

We don't focus on what someone can't do.

We focus on what they can do — and what they could achieve with the right support.

PROMOTING INDEPENDENCE

Small steps can lead to big changes.

Independence looks different for everyone.

For one person, it might mean preparing their own meal.

For another, it might mean travelling somewhere independently, managing their money, choosing their activities or making more decisions about their daily routine.

Our role is to provide the right level of support — encouraging independence without creating unnecessary barriers.

We can support individuals to develop:

Confidence

Believe in themselves and their abilities.

Life Skills

Build practical skills for everyday living.

Decision-Making

Understand choices and have greater control over their lives.

Problem-Solving

Develop strategies for handling everyday situations.

Self-Advocacy

Express their views, preferences and wishes.

Community Skills

Feel more confident accessing and participating in their local community.

PERSON-CENTRED SUPPORT

Your voice matters. Your choices matter.

At Frapor, person-centred support means putting the individual at the heart of everything we do.

We listen.

We understand.

We encourage.

We adapt.

We respect.

We work alongside the person rather than simply doing things for them.

Our approach is built around:

Dignity

Treating every individual with kindness, respect and understanding.

Choice

Supporting people to make informed choices about their everyday lives.

Independence

Encouraging individuals to develop skills and take greater control wherever possible.

Inclusion

Helping people feel connected, valued and included within their communities.

Consistency

Building trusted relationships and providing dependable support.

Safety

Promoting wellbeing and safeguarding while supporting positive opportunities and experiences.

SUPPORTING COMMUNICATION

Everyone deserves to be heard.

Communication is about much more than words.

People communicate in different ways, and we take the time to understand each individual's preferred way of expressing themselves.

This may include verbal communication, gestures, visual information, routines, technology or other forms of communication.

We listen to what you say — and pay attention to how you say it.

Our aim is to help individuals feel confident expressing:

What they want.
What they need.
What they like.
What they don't like.
What matters to them.
Because having a voice means having a say in your own life.

LIVING LIFE IN THE COMMUNITY

Belonging starts with being included.

Everyone should have opportunities to participate in their local community.

We can provide support to help individuals access activities and experiences that reflect their interests and goals.

This might include:

Going shopping
Visiting cafés and restaurants
Attending appointments
Enjoying hobbies
Going to the gym or leisure activities
Visiting local attractions
Spending time with friends and family
Exploring new places
Taking part in community activities
Developing confidence with travel and everyday journeys

Your community should feel like a place where you belong.

We aim to help individuals experience more of it — safely, confidently and at their own pace.

BUILDING MEANINGFUL RELATIONSHIPS

Good support starts with trust.

The relationship between an individual and their support team can make a significant difference.

That's why we value respect, patience, consistency and genuine connection.

We take time to get to know the person behind the support plan — their personality, interests, humour, preferences and aspirations.

Because being supported should never mean losing your individuality.

We want people to feel:

Known.
Respected.
Listened to.
Included.
Valued.
Confident.

SUPPORTING FAMILIES TOO

Working together around the person.

We understand that families and people close to an individual often play an important role in their life and wellbeing.

Where appropriate, we work collaboratively with families, carers and relevant professionals to help provide consistent, coordinated support.

We value open communication and recognise the importance of understanding the individual's wider circumstances, relationships and goals.

Because the best support works with the people who know you best.

CELEBRATING ABILITIES & ASPIRATIONS

There is always room to grow.

Every individual has strengths, interests and potential.

Our role is to help people recognise those strengths and build on them.

Whether the goal is learning a new skill, becoming more confident in the community, developing friendships, taking on greater responsibility or simply enjoying more choice in everyday life, we support individuals to take meaningful steps forward.

Progress doesn't have to be big to be important.

Sometimes, the smallest achievement can represent a huge personal milestone.

And we'll be there to celebrate it.

SUPPORT FOR DIFFERENT NEEDS AND STAGES OF LIFE

Learning disability support can look very different from person to person.

Some individuals may need occasional assistance with particular activities, while others may benefit from more regular support across different areas of everyday life.

That's why we take an individual approach to every support arrangement. We consider:

Individual support needs
Communication preferences
Existing abilities and strengths
Personal goals
Desired level of independence
Family and social connections
Community participation
Wellbeing and safety

The right support is support that fits the person.

THE NORTH EAST

Local support. Personal relationships. A genuine understanding of the community.

Frapor Support Services Limited provides personalised support across the North East, subject to individual needs and service availability.

Our aim is simple:

To help people live with greater confidence, independence, choice and connection.

Wherever someone is on their journey, we're here to provide encouragement, practical support and a trusted presence along the way.

LET'S TALK ABOUT WHAT MATTERS TO YOU

The right support starts with listening.

Choosing support for yourself or someone you care about is an important decision.

You don't need to have all the answers before you contact us.

Whether you're an individual, family member, carer or professional looking for support, our team is here to listen, understand your circumstances and discuss what may be appropriate.

Let's start with a conversation.

FRAPOR SUPPORT SERVICES LIMITED

Supporting independence. Encouraging confidence. Creating opportunities.

Learning Disability Support | North East

Person-centred support that helps individuals build confidence, develop independence and live life on their own terms.

Your voice. Your choices. Your potential.

We're here to support you.